Privacy Policy

Last updated: September 7, 2026

Introduction

This Privacy Policy explains how Maxima Pinkie collects, uses, shares, and protects personal information obtained through our website and services. We are committed to maintaining the privacy and security of your personal data in accordance with applicable Canadian privacy laws.

Information We Collect

We collect information you provide directly when you:

• Make a reservation or booking through our website
• Sign up for cooking classes or special events
• Request catering or private dining services
• Subscribe to our newsletter or communications
• Contact us with inquiries or feedback

Types of Information

The personal information we collect may include:

• Name and contact information (email address, mailing address)
• Reservation details and dining preferences
• Dietary restrictions or allergy information
• Payment information for bookings and services
• Communication history with our staff

How We Use Your Information

We use the information we collect to:

• Process and confirm reservations and bookings
• Provide the services you have requested
• Communicate with you about your reservations and our services
• Accommodate dietary requirements and preferences
• Improve our services and customer experience
• Send promotional communications when you have opted in
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (payment processors, booking systems)
• Professional advisors (legal counsel, accountants)
• Law enforcement or regulatory authorities when required by law

All third-party service providers are required to maintain confidentiality and use information only for specified purposes.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent for marketing communications
• File a complaint with the Privacy Commissioner of Canada

Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Reservation records are typically retained for seven years for business and tax purposes.

Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Please see our Cookies Policy for detailed information.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Maxima Pinkie
123 Culinary Avenue
Vancouver, BC V6B 1A1
Canada
Email: [email protected]